Shipping policy
What does Local Delivery Cost?
Local Delivery Fees are a flat $15 fee to Nassau & Suffolk.
Is there an order minimum?
Yes, there is a minimum order $50.
What does shipping cost?
All orders are shipped UPS Shipping starting at $20
When will I know when my meals are coming?
We deliver to Nassau and Suffolk Counties each Sunday. Our customer service team will send you a 3 hour delivery window a few days before your scheduled deliver. Delivery days may be changed due to delivery volume in your area, but you will be notified prior. Please provide a cell phone number so that you receive the text notification that our driver is on the way, as well as when the delivery is completed and picture of where your order was left. Delivery can be made if you are not home, however, we do recommend that the meals be put into the refrigerator as soon as possible. DELIVERY TIMES WILL VARY EACH WEEK AND CANNOT BE REQUESTED.
All areas outside of Suffolk and Nassau Counties are delivered the following Tuesday and can be tracked via the UPS website.
What if I am not home during my delivery time window for a local delivery?
We provide the 3 hour delivery window prior to the weekend. We encourage you to make arrangements to have someone accept your delivery as it’s important to refrigerate your meals ASAP, as we do not provide a cooling element inside of the box. Please provide a cell phone number so that you receive the text notification that our driver is on the way, as well as when the delivery is completed and picture of where your order was left.
What area’s do we currently deliver to?
What time can I pick up my order and where?